Privacy Policy

Privacy Policy

1. Preamble

The purpose of this data protection policy is to inform you of the commitments and measures taken to ensure the protection of your personal data, and to comply with the rules of the RGPD.

This privacy policy could evolve depending on the legal and regulatory context and the doctrine of the National Commission on Information Technology and Freedoms.

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Information and data about you are necessary for the management of your orders and our commercial collaboration. Be sure that they will never be communicated without your prior consent.

2. Purpose of collection

The treatments implemented serve explicit, legitimate and determined purposes.

Your data is processed primarily for the following purposes:
Managing your orders
Managing your contact requests
Management of business follow-up.

3. User information

In accordance with The Amended Computer, File and Freedoms Act No.78-17 of January 6, 1978, we inform you about the processing of personal data that is being implemented and your means to enforce your access rights and rectification or deletion.

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We'll let you know:
The identity of the person in charge of the treatment: Stella Van der Geyten, head of BETTINA.
The purpose of the processing of the data is intended;
The obligatory or optional nature of the responses;
The possible consequences of a lack of response;
The recipients of the data;
Your rights to access, question, modify and correct information about you, your right to object on legitimate grounds, your right to object to your data being used for commercial exploration purposes, and your right to set guidelines for the fate of your personal data after your death;
The shelf life of the categories of data processed.

4. Recipients of the data

The recipients of your personal data are only BETTINA.

5. Treatment method

Data processing is done using computers or computer tools and following procedures and organizational methods closely related to the stated purposes.

Access, in addition to that reserved for the data handler, may in some cases be granted to certain categories of people in charge of the site's operations (administration, sales, marketing, legal service, system administration) or to external parties (such as third-party technical service providers, courier services, hosting providers, IT companies, communication agencies) designated , if necessary, as subcontractors of the data by the owner.

The updated list of these parts can be requested at any time from the data handler. To do this, send an email to

6. Location of treatment

The data is processed on the servers of LWS (Web Services Line) and at the data protection delegate's headquarters, unless otherwise stated in the rest of the document.

7. Data retention

BETTINA only keeps your personal data for the time it takes for the transactions for which it was collected and in compliance with applicable regulations. Thus, customer data is kept for the duration of contractual relationships, increased by 3 years for animation and prospecting purposes, without prejudice to retention obligations or statutes of limitations. Prospect data is kept for a period of 3 years from the last contact with our company.

8. Security

BETTINA ensures the security of your personal data by implementing data protection enhanced by the use of physical and logical security means (secure site under SSL)

9. Your rights

In accordance with the amended Computer and Freedoms Act of January 6, 1978, you have the right to access, question, modify and correct the information about you.

You also have the right to object to the processing of your personal data for legitimate reasons, as well as a right to object to the use of that data for commercial exploration purposes.

Finally, you have the right to set out general and specific guidelines defining how you intend these rights to be exercised, after your death.

To exercise your rights, you must send a letter to the Delegate for Personal Data Protection/CIL, accompanied by a photocopy of an identity document with your signature, at the following postal address: BETTINA, 1 Alley of the Old Four, 16700 The Adjots, or by email to the following email address:

10. Contact

For information requests regarding our data protection policy, you can send a letter to the Personal Data Protection Delegate/CIL, at the following postal address: BETTINA, 1 Old Four Alley, 16700 Adjots, or by email at the following email address:


Types of data collected

This website collects data directly or using third parties (cookie and usage data), personal data. This personal data can be freely provided by the user, or collected automatically when using this website.

For more information about the cookies used by the site, about our privacy policy related to them, you can visit this page:

The use of cookies or any other traceability tool used by this website (or by third-party service owners) serves, unless otherwise stated, to identify users and remember their preferences.

This website may be unable to provide its services if certain personal data is not provided (non-functional basket if cookies are not accepted for example).

The information collected on our online forms is stored in LWS's servers and webmail.
They are kept for 3 years and are intended for our customer relationship.

In accordance with the "Computer and Freedoms" Law, you can exercise your right of access to your data and have it corrected by contacting the Data Protection Delegate (DPO) of BETTINA: Stella Van der Geyten – BETTINA, 1 Old Four Alley, 16700 The Cwks, or by email to the following email address:

We inform you of the existence of the list of opposition to the "Bloctel" telephone canvassing, on which you can register here:

Contact information (email or phone) to assert your rights, contact our data protection representative:

1 Old Four Alley
16700 ADJOTS